Privacy Policy

Last updated: 2026-10-05

DigSign is committed to protecting personal and organizational information handled through the platform.

1. Data We Collect

We collect account identity data, document workflow metadata, audit records, and technical security logs required to operate a trusted digital-signature service.

2. Why We Process Data

Data is processed to authenticate users, route documents, capture signatures, maintain legal evidence trails, detect abuse, and support compliance obligations.

3. Data Retention

Data is retained according to organizational policy, legal requirements, and operational necessity. Retention periods can differ by document class and jurisdiction.

4. Security and Access

We apply role-based access controls, transport encryption, secure password/reset controls, and auditable events to protect confidentiality and integrity.

5. Your Rights

Users may request access, correction, or deletion where legally applicable. Certain records may be preserved if required for legal defensibility.

6. Contact

For privacy questions, contact your system administrator or Ifakara Health Institute data governance contacts.